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Bridging the Digital Divide - Linking eCommerce with Call Centers

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"Bridging the Digital Divide - Linking eCommerce with Call Centers"

Tap into the potential of phone CSRs when chat is ineffective at improving online conversions.

Your phone CSR could play a critical role in improving online conversions, increasing average order value, reducing abandonment and delivering a seamless and outstanding ecommerce experience - if you bring them into your digital world.

Find out how to bridge the digital divide between your eCommerce platform and your phone CSRs by establishing a digital channel between your buyer's browser session and your CSR desktop.

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